How Comcast and Charter are trying to fix their awful customer service

Ars Technica
By Jon BrodkinJun 24, 2016, 1:40 pm187 ptsTrending
You can check out any time you'd like, but you can never... well, you know the song. (credit: Aurich Lawson) Comcast and Charter yesterday told US senators how they're trying to fix their poorly rated customer service. Executives from the nation's two largest cable companies testified in a hearing in response…

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