Polite chatbots lead to better engagement

VentureBeat
By Arte Merritt, Dashbot.ioSep 23, 2017, 5:33 pm182 pts
GUEST: About a year ago, we published our first data insights report at Dashbot after having processed 30 million messages. A year later, we’ve processed over 10.5 billion messages and have more insights to share. We like to show what the most common messages into chatbots are, and we also wanted to share…

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