Parloa raises $21M to add a little automation to contact centers

TechCrunch
By Kyle WiggersMar 30, 2023, 4:00 am176 pts
It’s estimated that over $400 billion are spent annually to run customer contact centers around the world. To cut costs, in recent years, contact centers have embraced AI and automation; research from The Harris Poll indicates that 46% of customer interactions were already automated as of 2021. That’s good…

Read Article Share
Share Article
- email
- twitter
- facebook
- pocket
- reddit
- tumblr
- linkedin
- pinterest

Trending Today on Tech News Tube

Psst, hey. It's the NSA. You want some AI security advice? 130

Mars helicopter sends final message, but will keep collecting data 130

Nothing's Ear and Ear (a) earbuds with active noise cancellation are now available for pre-order 127

Prolific phishing-made-easy emporium LabHost knocked offline in cyber-cop op 127

Taiwanese film studio snaps up Chinese surveillance camera specialist Dahua 124

Foxconn confirms rotating CEO system in place since April 123

First batch of system manufacturers for Nvidia's next-gen AI GPU emerges 116

Number of ransomware victims up 20 percent in first quarter of 2024 114

About Tech News Tube

Tech News Tube is a real time news feed of the latest technology news headlines.

Follow all of the top tech sites in one place, on the web or your mobile device.