What you need to know about IT infrastructure library

BetaNews
By Ian BarkerOct 20, 2016, 5:16 am158 pts
Bringing information technology into line with the needs of the business is frequently a problem. ITIL -- originally known as Information Technology Infrastructure Library -- is aimed at resolving this by establishing a set of rules for IT service management (ITSM). The ITIL framework is geared to standardizing…

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