App redesign blowback will cost Sonos up to $30 million, CEO says

Ars Technica
By Scharon HardingAug 8, 2024, 5:11 pm387 ptsTop
Enlarge (credit: Sonos) Addressing blowback from Sonos' wildly unpopular app redesign will cost the company $20 to $30 million "in the short term," according to CEO Patrick Spence. In May, Sonos launched an updated app that aggravated many users due to its removal of common functions, like accessibility…

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