Amazon agrees to make canceling Prime easy, will refund customers $1.5B

Ars Technica
By Ashley BelangerSep 25, 2025, 12:05 pm208 pts
Amazon has agreed to settle a Federal Trade Commission lawsuit accusing the e-commerce giants of tricking customers into signing up for Prime and then making it frustratingly hard to cancel. In a press release Thursday, the FTC confirmed that, pending court approval, Amazon will pay a $1 billion civil penalty…

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