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May 13, 2021, 6:00 am197 pts
InfoWorld
In 2015, Deutsche Telekom started to apply robotic process automation (RPA), one of many tools in the whole process automation space. Over time the company developed an army of more than 2,500 RPA “bots” in a huge success story. But they also had to learn that even if RPA has “process automation” in its…
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