HP Ends Forced 15-Minute Wait Times for Customer Support

Slashdot
By msmashFeb 21, 2025, 12:40 pm377 pts
HP has ended its controversial practice of imposing mandatory 15-minute wait times for customer support calls in several European countries, following internal pushback and customer complaints. The company confirmed the reversal and said it will "continue to prioritize timely access to live phone support." Read…

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