American Airlines Chief Blasts Delta's AI Pricing Plans as 'Inappropriate'

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By msmashJul 25, 2025, 8:00 am121 pts
American Airlines Chief Executive Robert Isom criticized the use of AI in setting air fares during an earnings call, calling the practice "inappropriate" and a "bait and switch" move that could trick travelers. Isom's comments target Delta Air Lines, which is testing AI to help set pricing on about 3% of its…

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