Ada releases new automated generative AI-driven customer service suite

TechCrunch
By Ron MillerApr 18, 2023, 6:00 am203 pts
Ada, a Toronto-based customer service automation startup, has been around long enough to predate the use of large language models in its solutions, but today the company is announcing a new suite of tools powered by generative AI with the goal of taking that automation to another level. Company co-founder and…

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