The demands of regulated industries helped this startup raise $8M for its conversational AI approach
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Jan 24, 2024, 4:00 am299 ptsTrendingTop
TechCrunch
As conversational AI begins to take over the world, chatbots are being given a new lease of life. However, there are clear hazards on the road ahead. Parcel delivery giant DPD recently had to disable part of its online support chatbot after it swore at a customer. A user managed to convince the chatbot to be…
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