AI-powered Estonian QA startup Klaus acquired by Zendesk

TechCrunch
By Mike ButcherFeb 13, 2024, 5:45 am165 pts
Klaus – an Estonian-born startup which emerged in 2019 to aid customer services agents – has been acquired by global customer services platform Zendesk for an undisclosed amount. Last year Zendesk also acquired Tymeshift, a workforce management tool, to fold into its product. It would be remiss of us not…

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