Amazon’s new Rufus chatbot isn’t bad — but it isn’t great, either

TechCrunch
By Sarah PerezMar 5, 2024, 5:21 pm148 pts
Last month, Amazon announced that it’d launch a new AI-powered chatbot, Rufus, inside the Amazon Shopping app for Android and iOS. After a few weeks’ delay, the company began to roll out Rufus to early testers today — including some of us at TechCrunch — to help find and compare products as well as…

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