Klarna CEO doubts that other companies will replace Salesforce with AI

TechCrunch
By Julie BortMar 4, 2025, 2:30 pm252 pts
The founder and CEO of IPO-bound fintech Klarna took to X to once again explain why his company ditched Salesforce’s flagship CRM product about a year ago in favor of its own homegrown AI system. But this time, Sebastian Siemiatkowski emphasized that he doesn’t think others will — or should — follow…

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