AI doesn’t hallucinate — why attributing human traits to tech is users’ biggest pitfall

The Next Web
By Andrea HakSep 19, 2024, 4:28 am179 pts
This year, Air Canada lost a lawsuit against a customer who was misled by an AI chatbot into purchasing full-price plane tickets, being assured they would later be refunded under the company’s bereavement policy. The airline tried to claim the bot was “responsible for its own actions.” This line of…

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