Mail-out madness as insurer offers refunds to customers in error

The Register
Jan 10, 2025, 5:21 am101 pts
Hastings has a mystery to solve – how did all those customers get offered refunds? UK insurer Hastings Direct had a few technical issues this week after some of its customers were told they'd receive refunds, only to have their hopes dashed by a hasty apology.…

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