SAP users grapple with 50% premium for industry-standard service levels

The Register
May 22, 2025, 12:46 pm155 pts
Vendor's AI-infused pitch at Sapphire marred by backlash over support costs News that SAP users face a 30-50 percent premium to get some cloud products – including core ERP – to industry-standard service levels threatens to overshadow the German vendor's annual conference as new pricing models, performance,…

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