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Dec 5, 2025, 5:20 pm120 ptsTrending
The Register
Some within the CRM giant balked, but Benioff prevailed ServiceNow’s dominant spot among IT service management (ITSM) platforms is facing its “most credible” threat to date, as longtime platform rival Salesforce has rolled out an AI agent-powered product that has won early plaudits from one of the largest…
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