Field workers can tap their phones and access AI.

The Verge
By Emilia DavidAug 11, 2023, 2:30 pm331 pts
Microsoft is bringing generative AI to frontline field workers by integrating its Copilot AI assistant into its field services platform, streamlining workflows but also enabling supervisors to know what technicians are doing on the job. Copilot, first introduced in March, is already on Microsoft 365 enterprise…

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