Jeff Bezos is no longer relentlessly focused on customer satisfaction

The Verge
By Elizabeth LopattoOct 28, 2024, 5:45 pm281 ptsTop
“We’re not competitor obsessed, we’re customer obsessed. We start with what the customer needs and we work backwards,” Jeff Bezos, previously. | Laura Normand / The Verge The fallout from the non-endorsement of Kamala Harris at The Washington Post is here: more than 200,000 canceled subscriptions, NPR…

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