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Nov 3, 2025, 11:00 pm52 ptsTrending
VentureBeatPresented by Zendesk Agentic AI is currently transforming three key areas of work — creative, coding, and support — says Shashi Upadhyay, president of engineering, AI, and product at Zendesk. But he notes that support presents a distinct challenge. "Support is special because you’re putting an autonomous…
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