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Apr 14, 2022, 2:25 pm177 pts
Ars Technica
Enlarge / The "Experts online" box in the bottom left will appear on almost every Samsung.com page. (credit: Samsung.com) Customer service chat is a staple of most online retailers. Rather than pulling up a phone app, figuring out what number to dial, and waiting on hold for hours, the response time of a chat…
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