The players are the problem: Community managers complain of excessive harassment

Ars Technica
By Kyle OrlandJul 28, 2022, 12:00 pm172 pts
I'll show that know-it-all community manager who's boss... In video games, community management is all about listening to the concerns of the fans and communicating with them in a way that makes them feel that their concerns are being heard. But what happens when some of the concerned players become a cause for…

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