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Aug 6, 2019, 7:08 am95 pts
BetaNews![photo of Handling user feedback data and the rise of 'ResearchOps' [Q&A] image](https://betanews.com/wp-content/uploads/2016/02/feedback.jpg?w=640)
Customer experience has become a massive, sprawling industry that includes the many systems and touchpoints that lie between companies and their users. It's projected to be a $32B market by 2025. One of the most interesting new sub-categories emerging within customer experience is ResearchOps. It's a new…
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