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Companies that connect employee experiences with customer experiences improve both, with dramatic boosts in revenue growth and customer satisfaction according to a new study. The research conducted by Forrester Consulting for Lucidworks finds most brands put…

This year more than ever we've all been spending large amounts of time online and that often means relying on passwords to access systems and sites. According to password management app company Dashlane the average internet user has over 200 digital accounts…

Security operations centers are on the front-line of any organization's battle to protect itself from threats. But many of the teams in these vital facilities are working without the time, staff and resources they need to operate at peak capacity. One of the…

The launch of Apple's new range of Macs with its own M1 chips was met with excitement -- and benchmarks showed great performance even from base models. There was just one problem for some people: an inability to run Windows. For anyone used to running Windows…

2020 has been a tough year for James Bond, Ian Fleming’s fictional super-spy. No Time To Die, 007’s latest outing and the last time he’ll be portrayed by Daniel Craig, was supposed to come out earlier in the year but was pushed back because of the…

Manufacturing has been revolutionized by technology. However, pharmaceutical manufacturers are only just beginning to see the potential of innovative product creation. The potential benefits of technology in healthcare are vast, and revolutionary techniques…

How are enterprises using the public cloud? How mature are cloud programs and operating models? What are the main technical and business benefits? hat is holding businesses back? What are the next steps? At the beginning of 2020, the Contino team set out to…

Smart cities hold out the promise of a future where tech-driven urban spaces provide faster, smarter, greener living. But for this to work requires a high-performance digital infrastructure, not just fast internet. Smart cities need to be built with a…

M.2 NVMe solid state drives are much faster than 2.5-inch SATA versions -- the former is clearly the future. And yet, companies continue to manufacture new models of the latter. But why? It is quite simple -- many computers don't have M.2 ports, so those types…

Cybercrime is a major concern and many people worry about the threat of their personal data being stolen, leading to identity theft. A new free app from cybersecurity and digital business risk quantification specialist Lucideus aims to fundamentally change the…

The COVID-19 pandemic has seen an increase in the number of digital projects, but only 37 percent of organizations say they have the skills and technology to keep pace. A new report from MuleSoft also shows that 82 percent of line of business (LoB) employees…

Only yesterday we wrote about some of the exciting changes coming in PowerToys v0.27.0. Microsoft had teased upcoming improvements to the much-loved utilities but gave no hint of just when this particular build would be released. As it turned out, we did not…

If you're like me, almost nothing is as exciting as building a new PC. Picking out the perfect components from stores like Amazon and Newegg can feel like being a kid in a candy shop. It is just so much fun to select a processor, motherboard, RAM, power…

Microsoft has announced that it is committed to privacy as the company introduces changes to its Productivity Score tool that raised concerns recently. The tool is part of Microsoft 365 and was designed to help employers analyze the performance of teams…

From creating networks and servers to automating the entire working environment, Linux has been extremely popular with system administrators for the last couple of decades. However, security has always been a major concern. With limited resources available in…

In the face of rising threat levels many businesses have turned to security information and events management (SIEM), but it isn't the right approach for all. Software-driven security specialist Secureworks is offering an alternative with improvements to its…

Malwarebytes has announced updates to its business protection suite and industry partnerships which incorporate more features to help secure remote workers. New product features include the addition of Malwarebytes Brute Force Protection and Malwarebytes'…

Security teams that proactively refresh their technology regularly have then most success in fending off threats according to a new report from Cisco. On average, programs that include a proactive, best-of-breed tech refresh strategy are 12.7 percent more…

When you install a feature update for Windows 10 -- the likes of Windows 10 October 2020 Update (20H2), for instance -- Microsoft does not give you very long to change your mind and uninstall it. If you decide you don't like the changes introduced by a feature…

Normally when Microsoft adds new features to Windows 10, it does so using the twice-yearly Feature Updates -- such as Windows 10 May 2020 Update and Windows 10 October 2020 Update (20H2). But this is changing. We have seen references to Windows Feature…