Enterprises aren't providing a joined-up digital experience

BetaNews
By Ian BarkerFeb 7, 2022, 8:51 am173 pts
According to a new study from integration and API specialist MuleSoft 70 percent of organizations struggle to provide completely connected user experiences across all channels. This is despite the fact that almost three-quarters (72 percent) of organizations' customer interactions are now digital. "In this…

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