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Jun 13, 2022, 5:42 am236 pts
BetaNews![photo of Chatbots -- are they more artificial than intelligent? [Q&A] image](https://betanews.com/wp-content/uploads/2017/08/chatbot-e1501792996887.jpg?w=640)
When you contact a large organization it's increasingly likely that, in the first instance at least, you'll find yourself dealing with a chatbot rather than a real person. Most of these are based on some form of AI, but are they really all that clever? Deon Nicholas, CEO and co-founder of Forethought, doesn't…
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