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Oct 10, 2024, 7:14 am145 pts
BetaNews
The IT helpdesk could be extinct by 2027 according to a new survey of 1,000 global IT workers which finds that 79 percent believe the current service desk model will be unrecognizable within three years, with 77 percent saying new technologies will render it 'redundant' by 2027. The study by digital employee…
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