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Jun 3, 2025, 5:20 am238 pts
BetaNews![photo of Meeting the challenges of running a modern service desk [Q&A] image](https://betanews.com/wp-content/uploads/2023/11/Telephone-handset.jpg)
In today's interconnected world, the IT service desk often serves as the invisible backbone of any successful organization, from troubleshooting minor glitches to resolving critical system outages. But beneath this seemingly straightforward function lies a complex web of challenges that can significantly impact…
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