Leaked memo shows high return rate for Surface devices, and Microsoft's image-improvement plans

BetaNews
By Mark Wycislik-WilsonAug 14, 2017, 11:17 am87 pts
When Consumer Reports announced that it was dropping its "recommended" status from Surface devices, Microsoft was quick to defend itself. While the software giant disagreed with the move, saying it doesn't believe the "findings accurately reflect Surface owners' true experiences or capture the performance and…

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