Leaked Service Eligibility Guidelines show how Apple decides whether to repair or replace iPhones

BetaNews
By Mark Wycislik-WilsonSep 4, 2017, 9:52 am258 pts
What are the chances of getting a new iPhone if your handset develops some sort of fault? If you take a damaged or troublesome iPhone into an Apple store, you might be told you're eligible for a repair, or you might walk out with a completely new phone. A newly leaked document shows how Apple decides what…

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