CRM technology isn't keeping pace with business needs

BetaNews
By Ian BarkerMay 10, 2018, 10:34 am154 pts
CRM systems should make communication with customers easier, but a new report from ProsperWorks, the CRM tool for Google's G Suite, suggests CRM technology isn't keeping pace with the needs of the digital workforce. ProsperWorks commissioned research firm Lab42 to conduct a survey on sales relationships and CRM…

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