The FCC will review the broadband industry’s lousy customer support

Engadget
By Will ShanklinOct 23, 2024, 4:43 pm153 pts
The FCC has fixed its watchful eye on the often lousy customer service we get from telecom providers. The agency said on Wednesday it’s opening a formal proceeding to review the customer support from cable, broadband, satellite TV and home voice service providers. The review will cover customers' friction…

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