How to claim Verizon's $20 credit for Wednesday's service outage

Engadget
By Andre RevillaJan 15, 2026, 5:19 pm82 pts
Verizon is offering a very small mea culpa after Wednesday's massive outage , which drew more than 1.5 million reports on Downdetector and lasted hours. The carrier posted on X that it will offer a $20 credit, but customers must redeem it in the myVerizon app. "This credit isn’t meant to make up for what…

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