How PagerDuty helps customer service and IT teams improve responses

InfoWorld
Jun 24, 2020, 6:00 am159 pts
Predicting the outcome of the NCAA men’s Division I basketball tournament — an event where upsets are celebrated wildly and the outcome is notoriously difficult to foresee — is nearly as competitive as the tournament itself. For years, Warren Buffet held a contest offering a billion dollars for a perfect…

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