Rethinking Hospitality Operations Through AI Integration While Preserving the Human Experience at Scale

The Next Web
By Callum TurnerApr 9, 2026, 1:45 pm53 pts
Hospitality has long been defined by human interaction, but the systems that support those interactions have undergone continuous change. Arran Campolucci-Bordi, owner of Casa Italia, established 50 years ago in Liverpool, UK, frames this evolution through lived experience, tracing a path from handwritten…

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