Parloa says it is partnering with Zalando on AI customer conversations

The Next Web
By Cristian DinaSep 22, 2026, 12:13 pm51 pts
Parloa co-founder and chief executive Malte Kosub said Zalando will use the Berlin company’s AI for customer conversations across Europe, though neither company has published an announcement and Zalando has not commented. Article 50 of the AI Act, applicable since 2 August, puts the duty to disclose that a…

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