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Sep 23, 2026, 5:52 pm142 pts
The Next Web
Zendesk CEO Tom Eggemeier and Sierra co-founder Clay Bavor said on Wednesday that per-seat pricing for software is on its way out. They spoke at HumanX in Amsterdam. In separate sessions, both said customers should pay for AI agents only when the agents get a job done. “Unequivocally: seats are dead,”…
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