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Virgin Atlantic is piloting an OpenAI agent in to help with the 'customer journey'

  • The Register faviconThe Register

    Apr 25, 2025, 8:27 am223 ptsTrending
    photo of Virgin Atlantic is piloting an OpenAI agent in to help with the 'customer journey' imageHello, operator? Book me to Memphis, Tennessee Interview For all the talk of the "agentic era" from AI vendors like OpenAI, Google, Anthropic, Microsoft, and just about everyone else in the space, corporate use of the technology is still tentative. Virgin Atlantic has been conducting flight tests of its website…
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