Salesforce's Agentforce isn't winning over clients, KeyBanc analysts claim

The Register
Jul 15, 2026, 1:04 pm122 pts
Salesforce’s flagship AI agent platform is struggling to convince customers of its value, according to an investment bank. The SaaS giant has bet the farm on AI agents, hoping they will fetch and carry data from its systems into a conversational UI, according to its vision of headless CRM. The cornerstone of…

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