Chatbots at the drive-thru are just the beginning

The Verge
By Emma RothMay 17, 2026, 8:00 am121 ptsTrending
This is The Stepback, a weekly newsletter breaking down one essential story from the tech world. For more news about how AI is seeping into our daily lives, follow Emma Roth. The Stepback arrives in our subscribers' inboxes at 8AM ET. Opt in for The Stepback here. How it started In 2021, McDonald's became one…

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