Diehard Asus customer gets RMA denied for a cheap 2.4 GHz headset receiver despite spending more than $30,000 with the brand — firm refuses to send a cheap dongle, then relents after social media backlash

Tom's Hardware
Aug 31, 2026, 6:00 am193 ptsTrendingTop
An ardent Asus customer who's bought over $30,000 worth of the company's products recently had his brand loyalty put to the test. Lucas (u/lucaslucaalucas123) wanted a replacement for the 2.4 GHz wireless receiver that came with his ROG Delta II KJP gaming headset, but was denied support because accessories…

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