The agent evaluation gap: Enterprise AI organizations have a reality-alignment problem, not a coverage problem — and most are shipping to production anyway

VentureBeat
Jul 16, 2026, 12:40 pm113 ptsTrending
Across 157 enterprises, organizations are granting AI agents more autonomy while trusting the evaluations meant to gate that autonomy less. Half have already shipped an agent that passed their internal evaluations and then failed a customer in production; only one in twenty fully trusts automated evaluation…

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